The Operations Blueprint: An Approachable Workshop on Building Systems to Help You Scale
$195.00
Add- On Workshop – Tuesday, January 27, 2026 | 8:30 – 9:30 am
Adair Vilella / Founder of La Pausa Consulting joined virtually by Jenn Thatcher of Zebra and Kelsey Crain of Petite Paloma
Tired of starting from scratch? Let’s fix that.
In this high-impact workshop, Adair will take you inside the real operational playbooks that help brands grow with confidence and consistency. Together, we’ll break down the exact frameworks you need to build a business that runs smoothly behind the scenes — even while you’re scaling fast.
You’ll learn how to:
• Build your dream team with the right roles, responsibilities, and accountability structure
• Understand your numbers — from expenses to margins — so every decision is rooted in clarity
• Clean, organize, and visualize your data so you can finally stop guessing and start leading
• Align Marketing, Sales, Operations, & Fulfillment so all departments are rowing in the same direction
• Choose the right technology, including how to navigate a universe of 100+ Shopify apps without wasting money or overwhelming your team
• Integrate third-party tools and digital workflows to streamline operations, improve customer experience, and fuel growth
• Build repeatable SOPs and systems that eliminate rework, reduce stress, and free you to operate like a CEO
With real case studies from ZEBRA and Petite Paloma — two brands for which Adair serves as Fractional COO — you’ll see exactly how these operational frameworks translate across different business models, from consumables to high-ticket retail. You’ll leave with the confidence, structure, and actionable next steps needed to take your business into its strongest year yet.
Walk in overwhelmed. Walk out organized, empowered, and ready to scale with intention.
* This workshop is for 2026 TSC Summit attendees only. *
45 in stock
